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Sr. Property Manager

Sr. Property Manager

Essential Functions: (The reason this job exists is to perform these functions. These functions are performed regularly, seriously impacts other jobs, and there are a limited number of employees whom performance of the function can be distributed).

• Manage and lead a team which may include Property Manager(s), Administrative Assistant(s), Operation Manager (s), Portfolio Administrator(s) and Portfolio Assistant(s) including recruitment, onboarding, supervision, scheduling, training, development, evaluation and disciplinary action of employees
• Provide coaching, direction and leadership to employees in order to achieve company and client results
• Promote and maintain a positive working environment in alignment with Kidder Mathews values and culture

Property Operations:
• Responds to and resolves tenant concerns; meets with tenants as required to ensure that tenant needs are met, and that high quality property management service is achieved
• Ensure monthly physical property inspections are completed; partner with contractors/building engineers to follow through on any needed repairs or maintenance
• Interface with property vendors and contractors to ensure prompt response to maintenance issues
• Ensure on-going contracted vendor services are performed on schedule and on budget, ensuring services meet contract specifications
• Review contract specifications and makes necessary changes or updates
• Request/review/recommend bids for contracted services
• Ensure budgeted maintenance and repairs are performed on schedule
• Partner with Building Engineers or contracted maintenance vendors to schedule repairs and work orders
• Act proactively to identify opportunities to add value to clients and client’s assets

Financial and Reporting:
• Partner with Property Accountant(s) to ensure accurate and on time accounting deliverables
• Review and approve, within prescribed limits of authority, vendor and contractor invoices
• Generate and/or review with Property Accountant and approve annual CAM reconciliations Review and approve monthly accruals
• Provide financial analysis for new leases and lease renewals
• Act as “team captain” for annual budgeting process in conjunction with Property Manager(s), Operations Manager (s), Property Accountants, Building Engineers and other support staff
• Hold final accountability for annual property budgets
• Review monthly operating statements as prepared by Property Accountant
• Generate and/or review and finalize monthly operational narrative report to client. .Review and mentor Property Manager (s) on your team in the property budget, CAM, financial reporting, and corporate budget processes.

• Meet with tenants and negotiate lease renewals in accordance with Client’s specified lease perimeters, as appropriate
• Prepare financial analysis for new leases and lease renewals, as required by client
• Encourage and promote cohesive and collaborative relationship with listing agent(s).
• Ensure all vacant space is in “market ready” condition based on individual client requirements
• Take proactive approach to leasing and referral opportunities

Tenant and Owner Relations:
• Maintain courteous, professional, service oriented rapport with tenants and owners
• Promote and foster confident, comfortable relationships with tenants and owners
• Supervise tenant move in and move out process and conduct move in and move out walk throughs with tenant
• Conduct new tenant orientation
• Create tenant “welcome package” for new assignments
• Create tenant emergency procedures manual for new assignments

Tenant Improvement Construction:
• Attend construction meetings
• Partner with Construction Manager and General Contractor to ensure schedules are met and improvements are performed in accordance with tenant requirements and building standards
• Conduct walk throughs, as needed, with Construction Manager and General Contractor and tenant during construction process
• Review final punch list prepared by Construction Manager and ensures that all punch list items are corrected
• Maintain construction file

• Promote and foster courteous, professional and collaborative relationships with co-workers and members of other Kidder Mathews divisions
• Administer Property Management Agreement, to include tracking renewal and expiration dates, fee increases, report and budget due dates, etc.
• Prepare annual corporate operating budget for assigned portfolio
• Review and collect receivables from clients
• Review monthly operating statements for assigned portfolio
• Full Profit & Loss accountability for assigned portfolio
• Take proactive approach to identify and capture new business, referral or consulting opportunities

Supervisory Responsibilities: (scope of the person’s authority, including a list of jobs that report to this job).

Has supervisory responsibilities for up to 6 direct and/or indirect reports including Property Managers, Operation Managers, Associate Property Managers, Portfolio Assistants, Portfolio Administrators and Administrative Assistants. Has indirect supervisory responsibilities for Building Engineers.


Bachelor’s Degree or a combination of education and experience; Real Estate License required 

Required Knowledge: 

Strong knowledge of Property Management processes and procedures

Experience Required:

7+ years Property Management experience

2+ year supervisory experience

Skill and Ability: 

Ability to work with minimal supervision and lead by example
Strong computer skills (MS Excel, Word, PowerPoint, Outlook)
Good communication and organizational skills
Ability to build relationships with clients, vendors and internal partners
Ability to provide excellent customer service
Ability to speak, write and understand English
Demonstrated ability to read, understand and abstract leases and contracts
Demonstrated ability to recognize high quality maintenance work
Professional communication etiquette with good oral and written communication skills
Accurate, attentive, detail oriented, with strong analytical skills.
Demonstrated financial analysis skills
Demonstrated understanding of the budgeting process
Demonstrated ability to function in a team environment and proactively problem solve
Ability to work outside of normal office hours to meet various deadlines
Ability to prioritize and organize work load in order to meet daily, weekly and monthly deadlines
Demonstrated ability to follow through and complete tasks
Willingness and demonstration of professional development and continual learning
Ability to travel locally
Must have working vehicle, valid driver license and current auto insurance

Additional Info

Job Type : Full-Time

Education Level : Bachelors Degree

Experience Level : ""

Job Function : ""

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